STORE POLICY

1. Shipping

• We process orders within 1-3 business days.

• Shipping times vary depending on your location but typically take 5-10 business days.

• Tracking information will be provided once your order ships.

2. Returns & Exchanges

• We accept returns or exchanges within 14 days of delivery.

• Items must be unused, in original condition, and in their original packaging.

• To initiate a return or exchange, please contact us at [your email] with your order number.

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

3. Custom Orders

• Custom or personalized items may require additional processing time.

• Due to the nature of custom items, these are non-refundable unless defective.

4. Payment

• We accept all major credit cards and PayPal.

• Payments are processed securely.

5. Contact Us

• If you have any questions or concerns, feel free to reach out at [your email].

• We aim to respond within 24-48 hours.

Thank you for choosing Ispirato Jewelry — where every piece tells a story.